Retirement plan

TELETECH 401(K) PROFIT SHARING PLAN

Name: TELETECH SERVICES CORPORATION - TELETECH 401(K) PROFIT SHARING PLAN (2017) Form 5500
Creator: TELETECH SERVICES CORPORATION
License: https://www.dol.gov/general/disclaim
Keywords: Form 5500, ERISA, retirement plan, TELETECH 401(K) PROFIT SHARING PLAN, TELETECH SERVICES CORPORATION

TELETECH SERVICES CORPORATIONEIN 84-1366615Plan #001PY 2017

9197 SOUTH PEORIA STREET - ENGLEWOOD, CO 801125833303-397-8100

Prospect flagsLow participationLow assets / participantCorrective distributions

Top hat statement on fileNQDC

Filed March 9, 1998

This is a legacy paper filing. Plan administrator and contact details are recorded in the original filing, which has not been digitised into structured fields.

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How to read this page

Total assets (EOY)

$146.8M

+20.3% from 2016

Total participants

25,594

-6.7% from 2016

Average account balance

$7,598

+8.6% from 2016

Annual return

17.02%

+5.75 pp from 2016

Benchmarks

See 70 peers

Peer group

Industry54 - Professional, Scientific, and Technical Services

Plan typeDefined contribution

Participants>=10,000

Cohort70 peers

Snapshot2017

See peer percentile detail. $4.99 for your first month.

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Analytics

Total assets (EOY)

Plan-year ending balance

$344.24M

Not enough data

1 years with asset history on file

Average account balance

Total assets / participants with a balance (line 6g)

$29K

Not enough data

1 years with per-participant data

Participants with account balance

Stacked by status: active / separated vested / retired or beneficiary. Total = line 6g.

11,912

Not enough data

1 years with headcount on file

Eligible Participants and Participation

Bars: eligible actives (line 6a). Line: derived rate = active employees with a balance / 6a.

44.4%

Not enough data

1 years with eligibility data

Contributions (total)

Employer and participant dollars contributed each year

$40.19M

Not enough data

1 years with contributions on file

Contributions per participant

Average employer and participant contribution per enrolled participant

$2K

Not enough data

1 years with per-participant contribution data

Asset flow

BOY + contributions + return - distributions = EOY

Year

Annual return

Diverging bars; negative years highlighted

+13.53%

Not enough data

1 years with return on file

Admin fee / account holder

Total admin expenses / participants with a balance (line 6g)

$72

Not enough data

1 years with admin cost on file

Asset composition

Cash / stocks / bonds / mutual funds / real estate / loans over time

Not enough data

1 years with F_SCH_H allocation on file

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Service providers

Top 6 by compensation

Provider	Service type	Compensation
MERRILL LYNCH PIERCE FENNER & SMITH3+ years Filed as: MERRILL LYNCH, PIERCE, FENNER AND S Service code 15 · EIN 13-5674085	Recordkeeping	$626,122
JELLYVISION LAB, INC.1 year Service code 50 · EIN 36-4442819	Direct Payment	$35,000
SHERMAN & HOWARD3+ years Filed as: SHERMAN & HOWARD, LLC. Service code 70 · EIN 84-0420314	Consulting Fees	$31,223
COMPENSATION & BENEFIT SOLUTIONS1 year Filed as: COMPENSATION & BENEFIT SOLUTIONS, L Service code 70 · EIN 46-1884510	Consulting Fees	$25,095
INNOVEST PORTFOLIO SOLUTIONS LLC1 year Service code 70 · EIN 84-1612955	Consulting Fees	$20,000
EIDE BAILLY LLP3+ years Filed as: EIDE BAILLY Service code 10 · EIN 45-0250958	Accounting	$15,147

Plan features & details

Pension benefit codes2E2F2G2J2K2S2T3H

Plan features

2E
Profit-sharing
Profit-sharing plan.
2F
ERISA section 404(c) plan
This plan or any part of it is intended to meet the conditions of 29 CFR 2550.404c-1 (shifting investment responsibility to participants).
2G
Total participant-directed account plan
Participants have the opportunity to direct the investment of all of the assets allocated to their individual accounts regardless of whether 29 CFR 2550.404c-1 is intended to be met.
2J
Code section 401(k) feature
Cash or deferred arrangement described in Code section 401(k) that is part of a qualified defined contribution plan under which employees may elect to defer part of their compensation or receive these amounts in cash.
2K
Code section 401(m) arrangement
Employee contributions are allocated to separate accounts under the plan or employer contributions are based in whole or in part on employee deferrals or contributions to the plan. Not applicable to 401(k) plans with only QNECs and/or QMACs or to 403(b)(1) 403(b)(7) or 408 arrangements.
2S
Automatic enrollment
Plan provides for automatic enrollment in plan that has elective contributions deducted from payroll.
2T
Default investment account
Total or partial participant-directed account plan where plan uses a default investment account for participants who fail to direct assets in their account.
3H
Controlled group member
Plan sponsor(s) is (are) a member(s) of a controlled group (Code sections 414(b) (c) or (m)).

Opportunity flags

3 tripped

OpportunityLow participation
Participation rate is below 70% (account-balance holders / active employees) - enrollment or auto-enroll opportunity.
OpportunityLow assets / participant
Assets per participant are in the bottom quintile of the peer cohort - savings-rate / match opportunity.
ComplianceCorrective distributions
Plan reported corrective distributions (failed ADP/ACP testing).

Expense breakdown

Schedule H Part II

Admin total

$754K

$41 / participant

Other / not subdivided$754K100.0%

% of EOY assets

0.514%

all-in expense ratio

Categories reported

0 / 9

subdivided buckets used

Audit opinion

Schedule H Part III

Disclaimer opinion

The auditor declined to give an opinion. This is usually a 103(a)(3)(C) limited-scope election.

Auditor firm: EIDE BAILLY LLP
Auditor EIN: 450250958
Audit fees: (not subdivided)
Opinion code: Disclaimer

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Metric

This plan

Peer set

Industry

Size

Avg account balance

$7,598

$80,506-90.6%

$136,294-94.4%

$80,976-90.6%

Participation rate

65.6%

61.9%+3.8pp

81.9%-16.3pp

68.3%-2.6pp

Annual return

17.02%

27.70%-10.7pp

5155.94%-5138.9pp

22.91%-5.9pp

Employer contribution / active EE

$293

$1,943-84.9%

$4,695-93.8%

$2,402-87.8%

Participant deferral / active EE

$1,003

$4,601-78.2%

$6,247-83.9%

$3,848-73.9%

Admin fee / account holder

$39

$72-45.7%

$9,243-99.6%

$67-42.1%

Provider

Service type

Compensation

MERRILL LYNCH PIERCE FENNER & SMITH3+ years

Filed as: MERRILL LYNCH, PIERCE, FENNER AND S

Service code 15 · EIN 13-5674085

Recordkeeping

$626,122

JELLYVISION LAB, INC.1 year

Service code 50 · EIN 36-4442819

Direct Payment

$35,000

SHERMAN & HOWARD3+ years

Filed as: SHERMAN & HOWARD, LLC.

Service code 70 · EIN 84-0420314

Consulting Fees

$31,223

COMPENSATION & BENEFIT SOLUTIONS1 year

Filed as: COMPENSATION & BENEFIT SOLUTIONS, L

Service code 70 · EIN 46-1884510

Consulting Fees

$25,095

INNOVEST PORTFOLIO SOLUTIONS LLC1 year

Service code 70 · EIN 84-1612955

Consulting Fees

$20,000

EIDE BAILLY LLP3+ years

Filed as: EIDE BAILLY

Service code 10 · EIN 45-0250958

Accounting

$15,147

TELETECH 401(K) PROFIT SHARING PLAN

Top hat statement on fileNQDC

Summary metrics

Benchmarksi

Analytics

Service providersi

Plan features & details

Opportunity flagsi

Expense breakdowni

Audit opinioni

TELETECH 401(K) PROFIT SHARING PLAN

Top hat statement on fileNQDC

Summary metrics

Benchmarksi

Analytics

Service providersi

Plan features & details

Opportunity flagsi

Expense breakdowni

Audit opinioni

Benchmarks

Service providers

Opportunity flags

Expense breakdown

Audit opinion

Benchmarks

Service providers

Opportunity flags

Expense breakdown

Audit opinion