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| Provider | Service type | Compensation |
|---|---|---|
CITIZENS BANK6 years Filed as: CITIZENS BANK NA Service code 55 · EIN 20-2635739 | Other Commissions | $33,161 |
FIDELITY INVESTMENTS INSTITUTIONAL10+ years Service code 37 · EIN 04-2647786 | Loan Processing | $4,363 |
Participation rate is below 70% (account-balance holders / active employees) - enrollment or auto-enroll opportunity.
More than 10% of assets are held in cash - possible menu-design or default-fund problem.
Plan reported corrective distributions (failed ADP/ACP testing).
Auditor signed off without reservation - the cleanest possible opinion.
| Metric | This plan | Peer set | Industry | Size |
|---|---|---|---|---|
| Avg account balance | $70,319 | $45,022+56.2% | $85,126-17.4% | $77,714-9.5% |
| Participation rate | 46.1% | 48.7%-2.6pp | 67.5%-21.4pp | 70.6%-24.5pp |
| Annual return | 15.63% | 79.38%-63.7pp | 66.63%-51.0pp | 31.26%-15.6pp |
| Employer contribution / active EE | $917 | $1,610-43.0% | $2,731-66.4% | $2,727-66.4% |
| Participant deferral / active EE | $2,308 | $2,811-17.9% | $4,523-49.0% | $4,649-50.4% |
| Admin fee / account holder | $20 | $913-97.8% | $6,160-99.7% | $433-95.5% |