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| Provider | Service type | Compensation |
|---|---|---|
CITIZENS BANK5 years Filed as: CITIZENS BANK NA Service code 55 · EIN 20-2635739 | Other Commissions | $28,328 |
Service code 37 · EIN 04-2647786 | Loan Processing | $4,236 |
Participation rate is below 70% (account-balance holders / active employees) - enrollment or auto-enroll opportunity.
More than 10% of assets are held in cash - possible menu-design or default-fund problem.
Plan reported corrective distributions (failed ADP/ACP testing).
Auditor signed off without reservation - the cleanest possible opinion.
| Metric | This plan | Peer set | Industry | Size |
|---|---|---|---|---|
| Avg account balance | $62,261 | $40,435+54.0% | $80,627-22.8% | $74,460-16.4% |
| Participation rate | 46.6% | 47.4%-0.8pp | 67.0%-20.4pp | 70.7%-24.2pp |
| Annual return | 25.30% | 165.19%-139.9pp | 936.76%-911.5pp | 34.38%-9.1pp |
| Employer contribution / active EE | $895 | $1,498-40.2% | $2,723-67.1% | $2,638-66.1% |
| Participant deferral / active EE | $2,387 | $2,673-10.7% | $4,443-46.3% | $4,530-47.3% |
| Admin fee / account holder | $20 | $721-97.2% | $5,381-99.6% | $348-94.3% |