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| Provider | Service type | Compensation |
|---|---|---|
Filed as: JOHN HANCOCK LIFE INSURANCE CO USA Service code 15 · EIN 01-0233346 P.O. BOX 600 · BUFFALO, NY 142010600 | Recordkeeping | $1,766 |
Participation rate is below 70% (account-balance holders / active employees) - enrollment or auto-enroll opportunity.
Administrative expenses exceed $300 per participant per year - possible fee-review opportunity. (Recordkeeping / audit / legal; excludes investment management.)
Annual investment return is in the bottom quintile of the peer cohort.
Plan reported corrective distributions (failed ADP/ACP testing).
Auditor signed off without reservation - the cleanest possible opinion.
| Metric | This plan | Peer set | Industry | Size |
|---|---|---|---|---|
| Avg account balance | $19,124 | $63,768-70.0% | $98,506-80.6% | $79,389-75.9% |
| Participation rate | 47.4% | 69.9%-22.5pp | 73.3%-26.0pp | 70.7%-23.3pp |
| Annual return | 5.85% | 626.18%-620.3pp | 1494.92%-1489.1pp | 116.89%-111.0pp |
| Employer contribution / active EE | $495 | $2,558-80.6% | $2,961-83.3% | $2,428-79.6% |
| Participant deferral / active EE | $1,233 | $3,305-62.7% | $4,277-71.2% | $4,046-69.5% |
| Admin fee / account holder | $320 | $516-37.9% | $5,955-94.6% | $626-48.9% |