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| Provider | Service type | Compensation |
|---|---|---|
Filed as: JOHN HANCOCK LIFE INSURANCE CO USA Service code 15 · EIN 01-0233346 P.O. BOX 600 · BUFFALO, NY 142010600 | Recordkeeping | $28,195 |
EMPLOYEE BENEFITS SERVICES5 years Service code 37 · EIN 52-2061078 424 GRAVES MILL ROAD, SUITE 300 · LYNCHBURG, VA 24502 | Loan Processing | $24,476 |
Participation rate is below 70% (account-balance holders / active employees) - enrollment or auto-enroll opportunity.
Annual investment return is in the bottom quintile of the peer cohort.
Plan reported corrective distributions (failed ADP/ACP testing).
Auditor declined to express an opinion - usually a 103(a)(3)(C) limited-scope election.
| Metric | This plan | Peer set | Industry | Size |
|---|---|---|---|---|
| Avg account balance | $19,724 | $56,095-64.8% | $178,499-89.0% | $90,274-78.2% |
| Participation rate | 36.2% | 65.6%-29.4pp | 81.9%-45.7pp | 73.4%-37.2pp |
| Annual return | 12.52% | 28.81%-16.3pp | 151.10%-138.6pp | 53.97%-41.5pp |
| Employer contribution / active EE | $189 | $1,572-88.0% | $5,011-96.2% | $2,523-92.5% |
| Participant deferral / active EE | $933 | $2,669-65.0% | $5,202-82.1% | $4,231-77.9% |
| Admin fee / account holder | $62 | $101-38.4% | $13,986-99.6% | $114-45.7% |