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| Provider | Service type | Compensation |
|---|---|---|
JOHN HANCOCK LIFE INSURANCE COMPANY10+ years Filed as: JOHN HANCOCK USA Service code 15 · EIN 01-0233346 P.O. BOX 600 · BUFFALO, NY 142010600 | Recordkeeping | $7,296 |
Service code 26 · EIN 04-2675571 29 SAWYER ROAD · WALTHAM, MA 02453 | Advisory (Participants) | $0 |
Participation rate is below 70% (account-balance holders / active employees) - enrollment or auto-enroll opportunity.
Administrative expenses exceed $300 per participant per year - possible fee-review opportunity. (Recordkeeping / audit / legal; excludes investment management.)
Form 5500 reported a failure to timely transmit participant contributions (Schedule H line 4a).
Auditor signed off without reservation - the cleanest possible opinion.
| Metric | This plan | Peer set | Industry | Size |
|---|---|---|---|---|
| Avg account balance | $129,616 | $80,763+60.5% | $102,412+26.6% | $74,459+74.1% |
| Participation rate | 53.5% | 65.7%-12.2pp | 74.5%-21.0pp | 67.2%-13.8pp |
| Annual return | 13.30% | 27.57%-14.3pp | 24.94%-11.6pp | 1369.70%-1356.4pp |
| Employer contribution / active EE | $1,319 | $3,160-58.3% | $3,870-65.9% | $2,626-49.8% |
| Participant deferral / active EE | $2,409 | $3,862-37.6% | $5,060-52.4% | $4,350-44.6% |
| Admin fee / account holder | $708 | $2,371-70.1% | $8,388-91.6% | $1,945-63.6% |