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| Provider | Service type | Compensation |
|---|---|---|
JOHN HANCOCK LIFE INSURANCE COMPANY10+ years Service code 15 · EIN 01-0233346 P O BOX 600 · BUFFALO, NY 14201 | Recordkeeping | $0 |
Participation rate is below 70% (account-balance holders / active employees) - enrollment or auto-enroll opportunity.
Administrative expenses exceed $300 per participant per year - possible fee-review opportunity. (Recordkeeping / audit / legal; excludes investment management.)
Annual investment return is in the bottom quintile of the peer cohort.
More than 10% of assets are held in cash - possible menu-design or default-fund problem.
Plan reported corrective distributions (failed ADP/ACP testing).
| Metric | This plan | Peer set | Industry | Size |
|---|---|---|---|---|
| Avg account balance | $38,609 | $45,022-14.2% | $85,126-54.6% | $77,714-50.3% |
| Participation rate | 36.2% | 48.7%-12.5pp | 67.5%-31.3pp | 70.6%-34.4pp |
| Annual return | 10.46% | 79.38%-68.9pp | 66.63%-56.2pp | 31.26%-20.8pp |
| Employer contribution / active EE | $743 | $1,610-53.8% | $2,731-72.8% | $2,727-72.7% |
| Participant deferral / active EE | $1,871 | $2,811-33.4% | $4,523-58.6% | $4,649-59.8% |
| Admin fee / account holder | $409 | $913-55.2% | $6,160-93.4% | $433-5.6% |